AVOIDING PITFALLS IN YOUR NEW RIM PROGRAM

Knowing some of the potential pitfalls before implementing or updating your RIM program, can help you transition into a revitalized program.

Start by selecting a good partner. "One of the first roadblocks may be not knowing where to go for a complete records management solution," says Barbara Rike, CRM, Alliance Data Systems. There are many filing and shelving manufacturers who can provide storage options, but working with an organization that can provide a complete solution may be a better answer. In this way you assign accountability to those in charge, not to mention having added convenience.

Second, it may be difficult to project your records storage and management needs. Don't be shortsighted in planning for future growth. "Be sure to look at all the options, from space planning to storage media," says Rike. "If electronic document storage is a consideration, it may be necessary to work with the IT department to ensure that any new components will integrate with current systems."

Third, once the RIM program is in place, it is vital that everyone follows the proper procedure for managing the information they handle daily. Comprehensive training for employees is essential. "Offer education to all of those who will be involved in managing your company's records and be sure that it is appropriately suited for each employee's level of involvement," says Rike.

These are just a few of the potential pitfalls to consider. Working with SYSTEC will help you avoid these and other pitfalls.